Documentation

InfluxDB Enterprise

Report issues

When you have challenges with the InfluxDB Enterprise product, please contact InfluxData Support using the email we provided at the time of the signup. That will ensure your support tickets are routed directly to our private release support team.

Please include the following in your email:

  • the version of InfluxDB Enterprise, e.g. 1.11.8-c1.11.8
  • the version of Telegraf or Kapacitor, if applicable
  • what you expected to happen
  • what did happen
  • query output, logs, screenshots, and any other helpful diagnostic information
  • the results of the SHOW DIAGNOSTICS and SHOW STATS queries

Was this page helpful?

Thank you for your feedback!

© 2025 InfluxData, Inc.

Where are you running InfluxDB?

Customize your InfluxDB Enterprise URL and we’ll update code examples for you.

Default
Custom

For more information, see InfluxDB Enterprise HTTP settings.

Thank you for your feedback!

Let us know what we can do better:

Thank you!

No thanks

The future of Flux

Flux is going into maintenance mode. You can continue using it as you currently are without any changes to your code.

Read more

InfluxDB 3 Core and Enterprise are now in Beta

InfluxDB 3 Core and Enterprise are now available for beta testing, available under MIT or Apache 2 license.

InfluxDB 3 Core is a high-speed, recent-data engine that collects and processes data in real-time, while persisting it to local disk or object storage. InfluxDB 3 Enterprise is a commercial product that builds on Core’s foundation, adding high availability, read replicas, enhanced security, and data compaction for faster queries. A free tier of InfluxDB 3 Enterprise will also be available for at-home, non-commercial use for hobbyists to get the full historical time series database set of capabilities.

For more information, check out:

Ask AI