Manage your account
How you install Explorer depends on your InfluxDB 3 server
Starting with InfluxDB 3 Enterprise v3.11, Explorer is included with the server and runs as WebAssembly (WASM)–there’s no separate container to install. Docker is required for InfluxDB 3 Core and Enterprise earlier than v3.11, and remains an option for later Enterprise releases. See Install Explorer to find the instructions for your server.
Any user who is signed in can manage their own account from the account menu. Use the account menu to view your roles, change your password, or sign out.
Account menu
In the sidebar, click your name to open the account menu. The account menu displays your display name, your username, and the roles assigned to you.
To change your display name or your roles, ask an administrator. See Update users.
Change your password
To change your password, you must provide your current password along with the new one.
- In the sidebar, click your name to open the account menu.
- Click Change password.
- In the Current password field, enter your existing password.
- In the New password field, enter your new password.
- In the Confirm new password field, re-enter the new password.
- Click Change password.
Explorer displays Password changed.
Your new password must be 10 to 64 characters and different from your current password.
If you only sign in with SSO, you don’t have a password in InfluxDB, and the account menu doesn’t display Change password.
Change a required password
An administrator can require you to change your password the next time you sign in. When you sign in, Explorer opens the Change your password page. You can’t use Explorer until you change your password. The Username field displays your username.
- In the Current password field, enter your existing password.
- In the New password field, enter your new password.
- In the Confirm new password field, re-enter the new password.
- Click Change password.
After you change your password, Explorer opens the page that you requested.
Forgotten passwords
Explorer can’t reset a forgotten password
Only you can change your password, and you need your current password to change it. If you forget your password, ask an administrator to delete your user and add it again.
Sign out
- In the sidebar, click your name to open the account menu.
- Click Sign out.
Explorer opens the Sign in page. If you signed in with SSO and your identity provider supports sign-out, Explorer sends you to your identity provider to sign out.
Signing out ends your Explorer session but does not revoke the
credential that the InfluxDB 3 Enterprise server issued for it.
The credential remains valid until it expires–for password sign-in, one
hour after it was issued.
For the same behavior in the influxdb3 CLI, see
Log in and out
in the InfluxDB 3 Enterprise documentation.
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Support and feedback
Thank you for being part of our community! We welcome and encourage your feedback and bug reports for InfluxDB 3 Explorer and this documentation. To find support, use the following resources:
Customers with an annual or support contract can contact InfluxData Support.