---
title: Cancel your InfluxDB Cloud Serverless subscription
description: Cancel your InfluxDB Cloud account at any time by stopping all read and write requests, backing up data, and contacting InfluxData Support.
url: https://docs.influxdata.com/influxdb3/cloud-serverless/admin/accounts/cancel-account/
estimated_tokens: 458
publisher: InfluxData
canonical: https://docs.influxdata.com/influxdb3/cloud-serverless/admin/accounts/cancel-account/
date: '2025-01-13T07:21:11-07:00'
lastmod: '2025-01-13T07:21:11-07:00'
---

To cancel your InfluxDB Cloud Serverless subscription, complete the following steps:

1. [Stop reading and writing data](#stop-reading-and-writing-data).
2. [Export data and other artifacts](#export-data-and-other-artifacts).
3. [Cancel service](#cancel-service).

## Stop reading and writing data

To stop being charged for InfluxDB Cloud Serverless, pause all writes and queries.

## Export data and other artifacts

* [Save Telegraf configurations](#save-telegraf-configurations)
* [Export data](#export-data)

### Save Telegraf configurations

1. Click the **Load Data** icon in the navigation bar.

   Load Data

2. Select the **Telegraf** tab. A list of existing Telegraf configurations appears.

3. Click the name of a Telegraf configuration.

4. Click **Download Config** to save.

### Export data

To export all your data, query your data out in *time-based batches* and store it
in to an external system or an InfluxDB OSS instance.

## Cancel service

1. Click the account name in the header of your InfluxDB Cloud Serverless
   user interface (UI) and select **Billing**.

2. Do one of the following:

* If you subscribed to an InfluxDB Cloud **Usage-Based Plan** through**AWS Marketplace**, click the **AWS** link, click **Unsubscribe**, and then
  click **Yes, cancel subscription**.
* If you subscribed to an InfluxDB Cloud **Usage-Based Plan** through**GCP Marketplace**, click the **GCP** link, click **Unsubscribe**, and then
  click **Yes, cancel subscription**.
* If you subscribed to an InfluxDB Cloud **Usage-Based Plan** through**InfluxData**, click **Cancel Service**.
  Select **I understand and agree to these conditions**, and then click**I understand, Cancel Service.** Click **Confirm and Cancel Service**.
  Your payment method is charged your final balance immediately upon
  cancellation of service.