---
title: Identify InfluxDB Cloud (TSM) version
description: Learn how to identify your InfluxDB Cloud (TSM) instance through URL patterns, account settings, and HTTP headers.
url: https://docs.influxdata.com/influxdb/cloud/admin/identify-version/
estimated_tokens: 846
product: InfluxDB Cloud (TSM)
version: cloud
---

# Identify InfluxDB Cloud (TSM) version

Identifying which InfluxDB product and version you’re using is essential for accessing the correct documentation, troubleshooting issues, and planning upgrades.

#### Identify your InfluxDB version

If you are unsure which InfluxDB product you are using, use our interactive version detector to help identify it:

[Detect my InfluxDB version](#)

## Quick detection methods

### InfluxDB Cloud (TSM) detection

**InfluxDB Cloud (TSM)** can be identified by:

**URL patterns** (regional cloud2.influxdata.com URLs, excluding Serverless regions):

-   `us-west-2-1.aws.cloud2.influxdata.com`
-   `us-west-2-2.aws.cloud2.influxdata.com`
-   `us-east-1-2.aws.cloud2.influxdata.com` (note: different from Serverless)
-   `us-central1-1.gcp.cloud2.influxdata.com`
-   `westeurope-1.azure.cloud2.influxdata.com`
-   `eastus-1.azure.cloud2.influxdata.com`

**Account settings**: Check your InfluxDB Cloud account dashboard for product details.

**HTTP headers**: API responses include version information in response headers.

## Understanding InfluxDB products

For a complete comparison of InfluxDB versions and deployment options, see the [InfluxDB platform overview](/platform/).

## Troubleshooting

### Can’t access your InfluxDB instance?

If you can’t directly access your InfluxDB instance:

1. Use the [interactive version detector](#identify-your-influxdb-version) above or [Ask InfluxData AI](#)
2. Answer questions about your setup:
    -   License type (paid or free)
    -   Hosting model (cloud or self-hosted)
    -   Server age
    -   Query language preferences
3. Get product recommendations based on your answers

### Still not sure?

If you’re still uncertain, see the [Support and feedback](#bug-reports-and-feedback) options.

#### Related

-   [Get started with InfluxDB Cloud](/influxdb/cloud/get-started/)
-   [Administer InfluxDB Cloud](/influxdb/cloud/admin/)