Cancel your InfluxDB Cloud subscription

To cancel your InfluxDB Cloud (TSM) subscription, complete the following steps:

1. Stop reading and writing data.
2. Export data and other artifacts.
3. Cancel service.

Stop reading and writing data

To stop being charged for InfluxDB Cloud, pause all writes and queries.

Export data and other artifacts

To export data and artifacts, follow the steps below.

Export tasks

For details, see Export a task.

Export dashboards

For details, see Export a dashboard.

Save Telegraf configurations

1. Click the Load Data icon in the navigation bar.

   Load Data

2. Select the Telegraf tab. A list of existing Telegraf configurations appears.

3. Click the name of a Telegraf configuration.

4. Click Download Config to save.

Export data

To export all your data, query your data out in time-based batches and store it in to an external system or an InfluxDB OSS instance.

For information about automatically exporting and migrating data from InfluxDB Cloud to InfluxDB OSS, see: Migrate data from InfluxDB Cloud to InfluxDB OSS.

Cancel service

1. Click the account name in the header of your InfluxDB Cloud user interface (UI) and select Billing.

2. Do one of the following:

• If you subscribed to an InfluxDB Cloud Usage-Based Plan through AWS Marketplace, click the AWS link, click Unsubscribe, and then click Yes, cancel subscription.
• If you subscribed to an InfluxDB Cloud Usage-Based Plan through GCP Marketplace, click the GCP link, click Unsubscribe, and then click Yes, cancel subscription.
• If you subscribed to an InfluxDB Cloud Usage-Based Plan through InfluxData, click Cancel Service. Select I understand and agree to these conditions, and then click I understand, Cancel Service. Click Confirm and Cancel Service. Your payment method is charged your final balance immediately upon cancellation of service.