Documentation

Reporting issues with InfluxDB Enterprise

When you have challenges with the InfluxDB Enterprise product, please contact InfluxData Support using the email we provided at the time of the signup. That will ensure your support tickets are routed directly to our private release support team.

Please include the following in your email:

  • the version of InfluxDB Enterprise, e.g. 1.5.4-c1.5.4
  • the version of Telegraf or Kapacitor, if applicable
  • what you expected to happen
  • what did happen
  • query output, logs, screenshots, and any other helpful diagnostic information
  • the results of the SHOW DIAGNOSTICS and SHOW STATS queries

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Set your InfluxDB URL

Introducing InfluxDB 3.0

The new core of InfluxDB built with Rust and Apache Arrow. Available today in InfluxDB Cloud Dedicated.

Learn more

State of the InfluxDB Cloud Serverless documentation

The new documentation for InfluxDB Cloud Serverless is a work in progress. We are adding new information and content almost daily. Thank you for your patience!

If there is specific information you’re looking for, please submit a documentation issue.